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You smell gas?

Why does natural gas have a distinctive smell?

Natural gas, as it comes out of the fields, is odourless, but during transport a special substance with a characteristic odour is added in very small quantities in order to be immediately detectable in case of escape.

I smell gas.


What should I do;

  • Open all doors and windows in the room as the gas is lighter than air and will be released into the atmosphere
  • You should immediately extinguish any lit cigarette or other sources of flame or spark
  • You should turn off the main gas supply tap and the switches on all gas appliances
  • You should call
    • Emergency Intervention Call Center: 800 1111 330 – 210 3463365.
    • or the Customer Service Helpline 11322
    • For the areas of the Region of Thessaloniki and the Region of Thessaly, please click here.
    • For the areas of the Regions of Eastern Macedonia & Thrace, Central Macedonia, Central Greece, Western Macedonia, Western Greece, Epirus and Peloponnese, please click here.

What should I NOT do?

  • Under no circumstances should you use matches, lighter or other flame source
  • You must not cause a spark, which is not always visible but can be caused even if you call the elevator, use a telephone device, press an electrical or electronic switch, or even turn on a flashlight.

AND DON’T FORGET: PANNIC ATTACK IS THE GREATEST DANGER

The technical problem will be restored immediately and soon you will be able to enjoy the unique advantages of natural gas again.